Enrollment is Now Open!
Our desire to provide a higher level of care lead to the development of Mission Concierge Care.
Personalized Care, Direct Doctor Access, On-Demand
As evidence-based medicine physicians, we found it is impossible to develop a treatment plan during the brief 10-minute visits dictated by insurance companies. That is where concierge care comes in. With the additional time provided during a concierge appointment, we can delve deeper to uncover underlying health issues.
Offering a concierge service plan allows us more time to research and tailor the latest and most effective treatments to help you achieve optimal health, all for one low monthly membership fee.
Personal care. Better access. More time.
On-demand access and personalized care from a team that knows you
EXCELLENT Based on 14 reviews Posted on Tracy MelinTrustindex verifies that the original source of the review is Google. My spouse was unable physically to go to Dr. Marshall‘s office. Medicare won’t cover an office visit if patient is unable to attend because he had concierge care I could go to the appointment. Dr. Marshall spent 45 minutes with me discussing his case giving options, etc. it was priceless. Joyce TesdallPosted on Dee HaggardTrustindex verifies that the original source of the review is Google. Since becoming Florida residents last summer getting set up with health care professionals is probably the most difficult part of the process. My husband sees lots of specialists and felt like he was totally responsible for his own scheduling and information gathering among those different offices. Mission Concierge Care has given us a center to examine, diagnose, and provide care directly as well as coordinate other physicians who become part of our health journey. It’s easy to get in to see Dr. Marshall and you don’t feel rushed to finish up. He is an excellent listener, considers all facets of the person as a whole and works with you as an individual to decide how to solve health problems. While the concierge concept is new to us we feel we made a good choice. It feels like the way doctor/patient relationships used to be and should be.Posted on Howard DixonTrustindex verifies that the original source of the review is Google. Over my many years, my Doctors were all OK. But from from the first time I meet Dr Ben Marshall, I knew he was special. He not only cares about your health, he cares about you. My Wife and I were happy to immediately joint his concierge Care. I have always recommended him to anyone needing a new Doctor. The Concierge care makes it even better.Posted on Stan RetzTrustindex verifies that the original source of the review is Google. Always get prompt care and they truly are intereested in your overall health.Posted on Charles “Charlie” ConklinTrustindex verifies that the original source of the review is Google. Returned my call in a timely matter.Posted on Bob PoundTrustindex verifies that the original source of the review is Google. Dr. Marshall is a very knowledgeable, personable, easy to communicate with and caring physician.Posted on Pascale Deffieux-PearceTrustindex verifies that the original source of the review is Google. My wife and I knew we had found a first class doctor in Dr. Grant Marshall when we enrolled a few years ago. The dedication of he and his wife has clearly inspired and motivated the whole team who treat us with care and enthusiasm. The cost of the new Concierge service looked a little foreboding initially but for me at age 82 I value greatly the extra time and attention available when necessary. No regrets! Frank H PearcePosted on Richard RiendeauTrustindex verifies that the original source of the review is Google. I have to say that I while I’ve been a patient and have experienced excellent care and genuine concern from Dr. Grant Marshall but the concierge care now has definitely raised the bar! I felt no rush at all and had more than enough time reviewing my health questions and options. Grateful that this type of care is being provided!!Posted on Diane BrownTrustindex verifies that the original source of the review is Google. Brilliant doctor, compassionate care, competent staff- superb medical care!
A Comprehensive Look at your health, no extra charge for concierge patients
We’re excited to offer SECA Body Composition Analysis; a quick, non-invasive test that gives you a detailed picture of your overall health beyond the number on the scale.
What the scan measures:
Free to Focus on You Rather Than Satisfying an Insurance Company’s Bottom Line Demands.
No need to wait to get in with our concierge membership. Get all your concerns addressed immediately without being rushed.
You can text, email or call your doctor with a quick response! Also, if it doesn't require an appointment, you get what you need with just a call or message.
We digitally monitor and report your results immediately after they arrive to give you peace of mind and talk with you about taking the next steps.
We provide seamless treatment and direct communication with your specialists like cardiology, neurology, urology, oncologists and psychiatry to name a few.
When medically appropriate, we conduct our appointment at your home or assisted living facility. Our in office appointments allow for more testing and treatment options.
If you are hospitalized we can assist with your treatment decisions to help your family and help prevent unnecessary mistakes due to lack of medical history.
Please contact us directly for more specific questions by filling out the form below or calling us Monday – Friday between 8am – 5pm.
Concierge medicine, redefined healthcare by offering personalized, high quality care tailored to your unique needs. With more time for each visit, minimal wait time, and a focus on preventative and lifestyle medicine, we provide a patient centered experience that prioritizes your well-being and long-term health. Experience the difference of a practice designed around you.
Our concierge medical services complement, not replace, your health insurance. While your insurance continues to cover traditional medical needs like labs, imaging, and specialist visits, our practice offers enhanced services through a convenient monthly membership fee. This fee ensures you receive the personalized care, extended appointments, and proactive wellness focus that go above and beyond standard insurance coverage.
We want to offer better care and this model allows us to do just that. With our experience treating patients in rural areas with minimal equipment and electricity during our mission trips to Colombia, we realized those skills have been lost in modern medical offices here at home. We genuinely love to treat and help others and are thrilled to have the opportunity to do so with this concierge model.
The rise of Electronic Medical Records created the challenge of balancing patient care with complex insurance coding requirements and the demands of insurance companies. The outcome? Doctors spend an average of just 8 minutes per patient. Furthermore, doctors must see a high number of patients daily and manage extensive patient panels to simply cover the costs of running a practice. This is due to yearly insurance payout reductions that started around 2014 and even earlier with Medicare. As a result, patient calls frequently go unanswered, individuals are often directed to the ER or urgent care, and a significant portion of care is shifted to mid-level providers.
This model allows us to put the focus back on our relationship with you. We maintain a small office with a dedicated staff and limit the number of patients in our practice to ensure personalized care.
Office visits are much longer, giving us time to address your concerns thoroughly.
You'll reach for the doorknob before the doctor does.
Your calls will be answered, and your issues will be promptly addressed. You'll have access to our personal contact information and multiple ways to connect with us, including telephone, text, email, and video chat. If an in-person visit is needed, our goal is to provide same-day or next-day access.
Yes, your insurance will continue to be billed if you have a concierge physician. Concierge care provides enhanced services not typically available in a standard medical practice, such as same-day or next-day appointments, direct physician communication, extended office visits, and coordination between your concierge physician, Dr. Marshall, and your other healthcare providers.
Dr. Marshall maintains a smaller patient base to focus more attention on each individual, ensuring personalized care. While the membership fee covers the additional benefits, our practice will still bill your insurance or Medicare for covered services. It’s important to keep your insurance to cover standard healthcare needs, as the membership fee only applies to the enhanced services provided.
Yes, our medical practice is not a health insurance program. It’s essential to maintain insurance and/or Medicare to cover costly, unexpected events such as surgeries, emergency room visits, hospitalizations, labs, and X-rays. However, insurance isn’t necessary for everyday preventive primary care!
In fact, the current insurance-based healthcare system often makes primary care more expensive, less accessible, and less effective. Our practice takes a different approach. By charging a set membership fee, we can dedicate more time to your individual health needs, focusing on maintaining and improving your well-being. You’re encouraged to see us as often as needed—our goal is to have healthy and happy members!
Hospitalization can be one of the most vulnerable times for patients. That’s why we maintain privileges at the local hospital system, giving us real-time access to your results and information during your stay. While a 'hospitalist'—physicians who specialize exclusively in hospital care and are available 24/7—will be assigned to oversee your care, we maintain close working relationships with these providers.
We encourage patients and families to notify us of any hospital admissions. We often discuss the expected course of your hospitalization and help clarify the goals of your stay, ensuring you feel supported and well-informed throughout the process
Yes, we can arrange to see you at home on a case-by-case basis when medically appropriate. Depending on office demands, home visits may also be available upon request for an additional fee.
As your primary care physician, my extensive training enables me to address most of your healthcare needs. However, if you require a specialist, I will ensure you are referred to the right doctor and fully informed about who you’ll be seeing. This process includes direct communication between me and the specialist before your appointment, as well as coordination to streamline your visit.
After your appointment, if you have any questions or concerns about the specialist's recommendations or care, I will be available to address them through an office visit, phone call, email, or video conferencing.
For non-life-threatening issues, you can reach us 24 hours a day, 7 days a week. In most cases, we can diagnose and treat your concerns without the need for an ER visit. In fact, concierge medicine has been shown to reduce ER visits for members, as we are available to discuss your medical needs at any time, day or night.
For life-threatening emergencies, call 911 immediately. A family member or caregiver can contact us afterward to inform us of your situation, so we can stay in communication with the emergency room team.
As a member of Mission Concierge Care, you are never alone. Even if we are out of town, our office remains available by phone for your urgent needs. You’ll receive email notifications in advance of any planned trips. If we are unavailable, a trusted medical professional will be ready to assist you with urgent matters or provide in-office care as needed.
Yes, one of the key principles of Mission Concierge Care is maintaining a smaller practice size to ensure we can dedicate ample time and attention to each patient. Once Mission Concierge Care reaches its ideal practice size, we will establish a waiting list.
You may cancel your membership at any time with a 30-day notice. If you have paid for a full year in advance, we will issue a prorated refund for the remaining period.
For time-sensitive and urgent matters please give your concierge doctor a call directly or call the office at 321-269-9612
Location
1785 Garden Street Titusville, FL 32796
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